Orders made with promotional codes, cash vouchers, store credit and specifically stated are non-returnable and non-exchange items

We do not provide self collect or return/exchange in store option

Shipping

* Due to COVID-19 situation, you may experience a late delivery of your order. Please allow an additional 2-4 days on all orders.
* Due to COVID-19 situation, all backorder items will be delayed and please accept our sincerely apologise for any inconvenience.

LOCAL SHIPPING RATE 
Parcel ship to WEST MALAYSIA will sent out via BEST EXPRESS ONLY. Parcel ship to EAST MALAYSIA will sent out via ABX Express ONLY. All shipping charges will be calculated automatically when your check out based on weight & your shipping country. Below are the rates for your reference:
 

Country

Delivery 
Timeframe

For orders below

RM150

For orders above

RM150

West Malaysia
(BEST EXPRESS)

Within 3 Working

Days


RM 8.00


FREE

East Malaysia
(ABX EXPRESS)

Within 9 Working

Days


RM 14.00


FREE



 #1 If you've opted for Same-Day Delivery (for in-stock pieces only), payment must be made via Credit Card / Debit Card (iPay88) and received on or before 12 noon.

Local Delivery Information

After receiving your order, our team will takes 1 to 3 working days to pack and prepare your parcel for dispatch

Delivery of parcels is carried out on Mondays to Fridays during working hours, excluding weekends and local public holidays.

Additional charges for re-delivery will be applicable after one unsuccessful delivery attempts  

If your parcel needs immediate attention, or doesn't arrive within the timeframes listed above, drop us a line here

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 A gentle reminder: If your order consists of BO and in-stock pieces, remember to indicate during checkout whether you'd like to receive them together or separately. If you've selected split shipping, your backorder will be delivered once we received the backorder product. No additional charges is required for self-collection at our retail stores.


INTERNATIONAL SHIPPING RATE
All international orders are shipped using S.F. Express / ARAMEX. All shipping charges will be calculated automatically when your check out based on the number of products & your shipping country. Below are the rates for your reference:

Countries

First item

(RM)

Every Additional

 item (RM)

Delivery

Timeframe


(ARAMEX)

Singapore 

RM 45.00
(CLOTHS)
RM 53.00
  (BAG & SHOE)

RM 3.00
(CLOTHS)
RM 9.00
  (BAG & SHOE)


3 - 6

Working Days

(ARAMEX)
Hong Kong

Thailand

Indonesia



RM
 76.00


RM 7
.00


3 - 6

Working Days

(ARAMEX)
Australia


RM 
99.00

RM 10
.00

4 - 7 

Working Days

(ARAMEX)
Brunei


RM89.00

RM9.00

4 - 7 

Working Days

(ARAMEX)
France


RM135.00


RM40.00

7 - 12 
Working Days

(SF EXPRESS)
Taiwan

Macao


RM 79.00


RM 13.00


3 - 6

Working Days

(SF EXPRESS)
China

Vietnam

South Korea



RM 82.00



RM 18.00


3 - 6

Working Days

(SF EXPRESS)
Japan


RM 
92.00


RM 
23.00

3 - 6

Working Days

(SF EXPRESS)
Mexico

Canada

United States



RM 
100.00



RM 
21.00


4 - 7 

Working Days

(SF EXPRESS)
Cambodia

Myanmar


RM 84.00


RM 
13.00


4 - 7 

Working Days


International Delivery Information

After receiving your order, our team will takes 1 to 3 working days to pack and prepare your parcel for dispatch.

Complimentary shipping is not applicable for all orders.

Kindly note that if your order consists of in-stock and backorder items, your order will be shipped only after the backorder item(s) have arrived. if you would like to receive the in-stock item(s) first, please remove the backorder item(s) from your shopping cart and place a separate order.

Please note that in addition to the items and delivery charges we apply to your order, you may also be required by your country of residence to pay customs, import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes and in the event that you refuse to pay such duties and taxes and the order is returned to us, we will require you to pay any costs that we have incurred as a consequence.