Orders made with promotional codes, cash vouchers, store credit and specifically stated are non-returnable and non-exchange items

Shipping

SELF COLLECT Information (PENANG ONLY)

  • If you've opted for Self-Collection in stores, you will receive an email once your parcel is ready for collection in stores.
  • Collection Location: 110F LORONG SELAMAT, 10400 GEORGETOWN, PENANG.
  • Collection Hour: Monday - Friday 9AM -5PM 
  • Direction by Waze: ARIMEE WAREHOUSE

LOCAL SHIPPING RATE 
Parcel ship within MALAYSIA will sent out via
NINJA VAN ONLY. All shipping charges will be calculated automatically when you check out based on weight & your shipping country. Below are the rates for your reference: 

 Country

 Delivery Timeframe (Business Day) 

 For order below RM180

 For order above RM180

 West Malaysia 

 2 - 4

 RM 8.00

 FREE

 East Malaysia

 5 - 10

 RM 14.00

 FREE

Local Delivery Information

  • If you've opted for Same-Day Delivery (for in-stock pieces only), payment must be made via (iPay88) and received on or before 11AM.
  • Backorder and in-stock items carted out together will be mailed together. If you wish to receive the in-stock item first, please opt for shipping under "Split Shipping".
  • After receiving your order, our team will takes 1 to 3 working days to pack and prepare your parcel for dispatch
  • Delivery of parcels is carried out on Mondays to Fridays during working hours, excluding weekends and local public holidays.
  • Additional charges for re-delivery will be applicable after one unsuccessful delivery attempts  
  • If your parcel needs immediate attention, or doesn't arrive within the timeframes listed above, drop us a line here

INTERNATIONAL SHIPPING RATE
All international orders are shipped using ARAMEX EXPRESS / EASYPARCEL. All shipping charges will be calculated automatically when you check out based on the number of products & your shipping country. Below are the rates for your reference:

 Countries

 First item (RM)

 Every Additional item (RM)

 Delivery Timeframe (Business Day)

FREE SHIPPING
For Order Above Amount 

 Singapore

 24.00 (CLOTHS)
 
30.00 (BAG & SHOE)

 5.00 (CLOTHS)
 
9.00 (BAG & SHOE)

 3 - 6

S$88
(MOTHER'S DAY SPECIAL RATE)

 Taiwan 台灣

 65.00 (CLOTHS)
 
76.00 (BAG & SHOE)

 15.00 (CLOTHS)
 
25.00 (BAG & SHOE)

 7 - 14

-

 Hong Kong 香港

 95.00  15.00

 7 - 14

-

 Thailand / Indonesia

 95.00  7.00

 4 - 7

-

 China 中国

 155.00  15.00

 4 - 7 

-

 Brunei

 115.00  15.00  5-10 -

 India/ Vietnam

 139.00

 20.00

 7 - 14

-

 Philippines / Macau

 139.00

 20.00

 7-14

-

 South Korea / United State

 159.00

 20.00

 7-14

-

 Australia / Canada / Japan 

 159.00

 20.00

 7-14

-


International Delivery Information

  • Backorder and in-stock items carted out together will be mailed together. If you wish to receive the in-stock item first, please opt for shipping under "Split Shipping".
  • After receiving your order, our team will takes 1 to 3 working days to pack and prepare your parcel for dispatch.
  • Complimentary shipping is not applicable for all orders.
  • Please note that in addition to the items and delivery charges we apply to your order, you may also be required by your country of residence to pay customs, import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes and in the event that you refuse to pay such duties and taxes and the order is returned to us, we will require you to pay any costs that we have incurred as a consequence.