* Due to COVID-19 situation, you may experience a late delivery of your order. Please allow an additional 2-3 days on all orders.
* Due to COVID-19 situation, all backorder items will be delayed and please accept our sincerely apologise for any inconvenience.
LOCAL SHIPPING RATE
Parcel ship to WEST / EAST MALAYSIA will sent out via GD Express (GDEX) / ABX Express. All shipping charges will be calculated automatically when your check out based on weight & your shipping country. Below are the rates for your reference:
|
Country |
Delivery |
For orders below RM150 |
For orders above RM150 |
|
Self Collection In Store |
Ready Within 2 Working Days |
FREE |
FREE |
|
West Malaysia |
Within 3 Working Days |
RM 8.00 |
FREE |
|
East Malaysia |
Within 7 Working Days |
RM 14.00 |
FREE |
#1 If you've opted for Self-Collection in stores, you will receive an email once your parcel is ready for collection in stores.
Self-Collection Location: Unit A-2-15, Hexagon Tech Park, 105 Jalan Gurdwara, 10300 Georgetown, Penang
Self-Collection Hours: Weekdays 10am-6pm
#2 If you've opted for Same-Day Delivery (for in-stock pieces only), payment must be made via Credit Card / Debit Card (iPay88) and received on or before 12 noon.
Local Delivery Information
After receiving your order, our team will takes 1 to 2 working days to pack and prepare your parcel for dispatch
Delivery of parcels is carried out on Mondays to Fridays during working hours, excluding weekends and local public holidays.
Additional charges for re-delivery will be applicable after one unsuccessful delivery attempts
If your parcel needs immediate attention, or doesn't arrive within the timeframes listed above, drop us a line here
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INTERNATIONAL SHIPPING RATE
All international orders are shipped using S.F. Express. All shipping charges will be calculated automatically when your check out based on the number of products & your shipping country. Below are the rates for your reference:
|
Countries |
First item (RM) |
Every Additional item (RM) |
Delivery Timeframe |
|
Singapore |
RM 40.00 |
RM 9.00 |
3 - 5 Working Days
|
|
Taiwan Macao Brunei Thailand Hong Kong |
RM 79.00 | RM 13.00 |
3 - 5 Working Days |
|
China Vietnam South Korea |
RM 82.00 |
RM 18.00 |
3 - 5 Working Days
|
|
Japan |
RM 92.00 |
RM 23.00 |
3 - 5 Working Days
|
|
Australia |
RM 96.00 |
RM 17.00 |
4 - 5 Working Days
|
|
Mexico Canada United States |
RM 100.00 |
RM 21.00 |
4 - 7 Working Days
|
|
Indonesia Cambodia Myanmar |
RM 84.00 |
RM 13.00 |
4 - 7 Working Days
|
|
Other countries |
RM 135.00 |
RM 23.00 |
4 - 11 Working Days
|
International Delivery Information
After receiving your order, our team will takes 1 to 2 working days to pack and prepare your parcel for dispatch.
Complimentary shipping is not applicable for all orders.
Kindly note that if your order consists of in-stock and backorder items, your order will be shipped only after the backorder item(s) have arrived. if you would like to receive the in-stock item(s) first, please remove the backorder item(s) from your shopping cart and place a separate order.
Please note that in addition to the items and delivery charges we apply to your order, you may also be required by your country of residence to pay customs, import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes and in the event that you refuse to pay such duties and taxes and the order is returned to us, we will require you to pay any costs that we have incurred as a consequence.