Sales items are strictly not returnable.

Customer Service Operating Hour: Mon-Fri, 10am-6pm (excluded weekend and Malaysia PH)

Shipping

What’s the shipping cost?

LOCAL DELIVERY
Your order will be sent out via City-Link Express | Malaysia. All shipping charges will be calculated automatically when your check out based on weight & your shipping country. Below are the rates for your reference:
 

Country

Estimated Delivery Time (Working Days)

For orders below RM120

For orders above RM120

WEST MALAYSIA

1 - 2

8.00

FREE

EAST MALAYSIA

3 - 5

13.00

FREE



INTERNATIONAL DELIVERY
All international orders are shipped using S.F. Express. All shipping charges will be calculated automatically when your check out based on weight & your shipping country. Below are the rates for your reference:

Countries

Estimated Delivery Time (Working Days)

First item (RM)

Every Additional 1 item (RM)

Singapore 

3 - 5

40.00

4.50

Hong Kong, Macao, Thailand, Brunei Darussalam and Taiwan

3 - 5 79.00 13.00

China, South Korea and Vietnam

3 - 5

82.00

18.00

Japan

4 - 5

92.00

23.00

Australia

4 - 5

96.00

17.00

United States, Mexico, Canada

4 - 7

100.00

21.00

Indonesia, Cambodia and Myanmar

4 - 7

84.00

13.00

Other countries

4- 11

135.00

 23.00

 

Which country do you ship to?
We ship worldwide! You will find your shipping charges based on your shipping country


How long does it normally takes to ship out items once payment is made?
Arimee process your order within 24 hours and will ship within the next 48 hours, accept for item(s) under BACKORDER. You can decide to ship together or separately when checkout if your order consists of both in-stock & backorder item(s).



Where can I find my tracking number?
Tracking numbers will be provided by email once shipped. 


Where can I track my parcel?

  • Local orders are delivered via PosLaju or DHL express. Orders can be tracked at HERE  (PosLaju) and HERE (City-Link Express | Malaysia)
  • International orders are delivered via S.F. Express unless otherwise stated. Orders can be tracked at HERE